Under an hour from Edinburgh to Tweedbank on the new Borders Railway – well, not on Saturday, the journey ending up double that!
Turning up at Waverley Station for the 4.22pm to Tweedbank, we sat in the train for 20 minutes before being told that there was a fault and it was everybody out!
We were instructed to go to platform one and after sitting in carriages there for around ten minutes, it was announced that this train was having to go to the depot, so it was everybody out! Staff instructed us to go to either platform two or three (it was actually two).
After standing there for around ten minutes, we were then told to proceed to platform 11. Finally, at 5.25pm, passengers on the Borders line were under way – one hour later than scheduled.
Anyone with a difficulty walking, wheelchair-bound people with carers, or mothers with young children, would have found all this very stressful and certainly not a good advert for what is essentially a great service once all the teething problems which are being reported are resolved.
Incidentally, on Saturday morning not a car parking space was to be had at Tweedbank, with a great number of drivers having to leave their cars on the verges.