Tenants can have their say, their way

SBSR residents' meeting
SBSR residents' meeting

Tenants in the Borders are looking forward to the creation of new ‘people power’ forums following an initial trial 

Following an initial trial period, the Let’s Meet programme will be rolled out across 23 local authorities in which provider Bield operates, providing a relaxed environment where tenants can raise issues important to them.

Due to start from April 1, these sessions are intended to give Borders tenants the chance to tailor agendas to their development.

Chris McShane, tenant engagement officer at Bield, said: “Let’s Meet is specifically designed to enhance our approach to consultation and engagement, ensuring stronger communication between Bield and our tenants.

“This change in how meetings are held will help us continue to allow tenants in the Scottish Borders to play a central role in the day to day running of the development and the feedback we provide afterwards will assure them that we are taking on board their opinions.”

Along with the introduction of ‘Let’s Meet’, Bield has strengthened engagement at a national level with the creation of the Bield Improvement Group (BIG). This is a core group of 25 tenants who will be responsible for reviewing how Bield is performing, ensuring tenants’ views are heard at the highest level.

Formed after 12 months of consultation work, the BIG will look in detail at key areas of Bield’s service and put forward recommendations to the Performance & Audit Committee and the Board.

Chris McShane added: “We are proud to get the BIG up and running, particularly as it’s one that tenants have helped design themselves. The group will have genuine power to review areas of Bield’s performance and deliver their findings to the Board.”

“As part of Bield’s ‘Free to Be’ ethos we want tenants to be able to affect what goes on at the place they call home and with their landlord and we believe this is so important for their happiness and general wellbeing.”

Bield developments in the Borders currently include Milfield Gardens in Jedburgh, Priorwood Court in Melrose and Mungo Park Court in Selkirk.