Problems persist at Stirches care home facility

St Andrews Care Home, Hawick
St Andrews Care Home, Hawick
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St Andrews Care Home has stopped taking new residents, after a Care Inspectorate report found a ‘recruitment issue’.

The watchdog made a surprise visit to the Stirches care home, owned by Bradford-based Park Homes, on September 5.

And the Care Inspectorate (CI) confirmed: “During the inspection the care home agreed that they should suspend new admissions until any issues found at the inspection had been addressed.

“Our findings will be included in the full inspection report which will be published on the Care Inspectorate website shortly.”

St Andrews’ last two inspections rated it ‘weak’ in quality of ‘Care and Support’ and ‘Management and Leadership’.

Blaming a “border-wide issue of staff recruitment”, Park Homes’ Jason Sykes told us: “We have worked very hard on a recruitment drive and we are in a position to remove our voluntary hold on new admissions.

“I would like to take this opportunity to stress that existing resident’s care and welfare is in no way compromised.”

Dominic Allen of the GMB trade union said “there is an ongoing issue with staff receiving short pay,” revealing four St Andrews staff had raised tribunals about an April contract change resulting in lost pay, they argue.

He added: “It’s a sizeable whack, because these people are on close to minimum wage. A lot are women, with family commitments. If they don’t get correct pay, it affects their family.”

MSP Paul Wheelhouse told us: “I understand there’s a lot of concern that goes beyond those four. I’m meeting with staff next week.”

A letter sent to us by an employee claimed after two months of shifts: “I worked 74 hours and only got paid for 12. I’ve had difficulty resolving this issue.”